Store Policies

Store Policies

1.) Return Policies

Magic Singles: Because of market fluctuations, we cannot offer a Return Policy on Magic Singles. However we do guarantee the conditions of our cards, and therefore if you are unhappy with the condition of any card you receive from us simply send the card back within 3 days for a full refund or exchange.

Products & Product Accessories: If you are unhappy with the quality or condition of any product accessory purchased at Type2Magic, please return it to us within 3 days for a full Refund or exchange.

 2.) Non-Receipt of Order

USPS: If you chose USPS as your shipping option please be aware that we do NOT guarantee the arrival of your package. About 1 in 5,000 packages are lost by the United States Postal Service, and many more packages experience delays in delivery for whatever reason. We do however 100% guarantee that each Type2Magic order is packaged and shipped promptly the next business day. If you do not agree to release Type2Magic.com of any liability regarding the loss of a shipment, please read the UPS guaranteed shipping options below.

UPS: All UPS shipping options are fully insured and traceable for both Domestic and International deliveries. When we ship your order with a UPS shipping option An email from Quantum View is sent to you with your items tracking number. You can use this number to find exactly where in transit your package currently is. You can access this tracking data by entering the tracking number into the UPS.com website. If you have any concerns about your package arriving we strongly suggest that you choose a UPS shipping option, it is 100% guaranteed.

3.) Order Cancellation

Type2Magic.com reserves the right to cancel any order outright or limit the quantity of part of an order at any time for any reason without prior notification. You will be immediately notified of the reasons your order was canceled, and any payment you made will be refunded immediately. Orders are very rarely canceled. If for any reason your order is canceled and you have not received a full refund for those canceled items, please email us for a swift resolution of this matter.

4.) Out of stock

Occasionally our inventory is incorrect and we are out of stock of an item, when this happens we will notify you through the email you provided as soon as the discrepancy is revealed. We will also credit your store credit account for that balance immediately. As always you may request that the balance be refunded to you through the payment method you used to pay us. (i.e. we would send the refund to your paypal account if you paid for your order through paypal)

5.) Number of Accounts per household

Each household can have only 1 account. On occasion this means siblings must share an account, you only stand to benefit from this because you reach membership reward levels sooner. The formation of multiple accounts so as to falsely benefit from our gracious $5.00 gift of store credit which comes with every new account no strings attached is strictly prohibited and enforced.

6.) Pre-Order Policy(Singles Only)

Ideally this wouldn't be a problem; however, the distribution for Magic Cards is simply awful. This means you rarely get the number of rares you should statistically open. For example if we should get a statistical average of 20 of each rare, we will routinely open as low as 8 of certain rares and as high as around 40 of others. What this means is we cannot guarantee delivery of Pre-Order singles. If we run out of a card you will receive a refund and an email. If you hate this as much as we do, complain to Wizards of the Coast.

7.) Resale Restrictions

Products and singles purchased through Type2Magic.com are not intended for resale. Those who intend to resell products or singles purchased from Type2Magic.com are welcome customers, but they are not entitled to our membership rewards program.

8.) Product Returns & Restocking Fees

All products you purchase from us are guaranteed to arrive undamaged, contact us immediately if there is a damaged item in your package. If you fail to inform us within 2 days of delivery we cannot accept your return. On all returned items there will be a non-negotiable 15% restocking fee. All items must be returned to us within 10 business days. Failure to return items within that time will result in a penalty of an additional 10%, please return items quickly.

9.) Qualifying Membership Rewards Purchases

You will ALWAYS receive your Membership Rewards store credit on any Singles Purchases you make! However, because of our commitment to maintaining extremely low margins on all products, we are unable to additionally award membership discounts to sealed product purchases. These Products include booster boxes, booster packs, sealed decks, sleeves, and many accessories. Thank you for your business, we look forward to exceeding your expectations!

10.) Privacy Policy

Our Privacy Policy states how we will respect the privacy of our website users. It says what information we will gather, how we will use it and how we will keep it secure.

This privacy policy sets out how Type2Magic.com uses and protects any information that you give Type2Magic.com when you use this website.

Type2Magic.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Type2Magic.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 11/01/2007.

What we collect

We may collect the following information:

  • contact information including email address, name, phone number, billing address, shipping address, billing information
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • If you no longer wish to receive email newsletters from Type2Magic.com, you may simply click the "Unsubscribe" link located at the bottom of each email and you will no longer receive email updates.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email sales@type2magic.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.